Welcome to our Pet Health Club – Parkway Clinic

Here at St James Veterinary Group, we know that a healthy and happy pet requires care and attention, and we have created our Pet Health Club to make preventive health care simple and affordable.

We have included vaccinations to protect your pet against dangerous diseases, treatments to cover them against internal and external parasites and the illnesses they may cause, and regular check-ups, as early diagnosis of health conditions will help your pet live a longer and healthier life.

The Pet Health Club – is not pet insurance, although it is designed to complement it, and can be taken out even if your pet is not insured.

The Pet Health Club covers the essential treatments your pet needs throughout their life. By spreading the costs of those essential treatments, it makes looking after your pet more affordable and gives you access to lots of benefits such as:

  • A six-monthly health check
  • Annual vaccination, with a health check
  • A full 12 months’ supply of flea, worm, and parasite prevention*

Plan Option 1 – Flea & worm treatment including Lungworm and Tapeworm

Plan Option 2 – Flea, worm & Tick treatment including Lungworm and tapeworm

*The most appropriate treatment for your pet either Option 1 or Option 2 will be discussed with you by one of our vets during your appointment at the practice.

The Pet Health Club also entitles you to:

  • Annual Kennel Cough vaccination
  • 25% off a primary course of vaccinations and Booster
  • 10% discount on routine procedures such as neutering
  • 15% discount on in-house dental procedures and dental products
  • 15% off all food bought from the practice
  • A free annual in-house urine test (dipstick and refractometer)
  • 30% off an annual comprehensive blood test (in house)
  • 15% off Rabies vaccination

The Pet Health Club helps you save on your pet’s routine care and much more:

For more details on our plans, visit our website HERE.  Or contact at us at Parkway Clinic on 01792 205000.

If you don’t know your pet’s age, please provide a considered estimate.

If your pet is under 9 months of age, please select a plan that reflects your pet’s estimated adult weight.

Please select the plan with your preferred treatment level.

Plan Option 1 – Flea & worm treatment including Lungworm and Tapeworm

Plan Option 2 – Flea, worm & Tick treatment including Lungworm and tapeworm

Check the pet details below and click proceed.

Pet Owner Details

I already have a pet on plan, find my details

OR

I am new to pet plans

Bank details for Direct Debit Order

Please fill in your payment details to set up your Direct Debit(s).

A Direct Debit confirmation email will be sent to you within 2 days.

Confirm details

Your first Direct Debit payment will be collected on the next available payment date.

Please confirm the following details are correct.

Pets

Your details

Bank details

Paw

Thank you

What’s next?

Your pet registration is now complete to become a member of St James Veterinary Group – Parkway Clinic Pet Heath Club.

Before Receiving any product, you will need to contact us to complete your application.

In addition, your pet’s weight will need to be checked to ensure they are on the right plan and receiving the correct products.

Please call us to complete your membership or book your first visit if required – Parkway Clinic on 01792 205000.

Privacy Policy

PRIVACY POLICY

Premier Vet Alliance Limited (company number 07267818) (“PVA”) is the administrator of Your Plan and collects your monthly payments by Direct Debit on behalf of your veterinary surgery. PVA takes your privacy and the protection of your personal data extremely seriously. This privacy policy sets out the basis on which data PVA collects about you, or that you provide to PVA, will be processed by PVA.
PVA will process the personal details and financial information provided by you in this Agreement and provided to PVA by your veterinary surgery and any updates to that information as provided by your veterinary surgery in connection with Your Plan (“your Personal Data”) in accordance with all applicable data protection and privacy legislation, including Regulation (EU) 2016/679 (the “GDPR”) and any law based on or enacting essentially equivalent provisions to the GDPR in the UK.

PVA will use your Personal Data for the purpose of administering the Plan, including collecting Direct Debits on behalf of your veterinary surgery. PVA will also share a limited amount of your Personal Data on a pseudonymous basis with CACI Limited for analysis purposes so that PVA can improve the products and services it offers. PVA may also be required to transfer your Personal Data in accordance with the Bacs bulk change process so that the recipient can take over responsibility for the collection or administration of Direct Debits on behalf of your veterinary surgery. PVA’s “legal basis” for these uses is that, as the administrator of the Plan, PVA has an appropriate business need to use your Personal Data for these purposes.

Please tick the relevant boxes on the first page of this Agreement if you are happy for PVA to use your Personal Data to provide you with information about its other products and services which it considers may be of interest to you. PVA’s “legal basis” for this use is that you have provided your consent to PVA’s use of your Personal Data for marketing purposes. At any stage, you can ask PVA to stop using your Personal Data for marketing purposes and can withdraw any consent you have given to use of your Personal Data. If you would like PVA to stop using your Personal Data for marketing purposes, please write to PVA at the address provided at the end of this privacy policy.

PVA will keep your Personal Data for as long as is reasonably necessary to comply with the purposes set out in this privacy policy. If you have asked PVA to stop using your Personal Data for marketing purposes, your name and any relevant contact details will be added to and kept on a “suppression list” to make sure that PVA does not send you marketing communications in the future.
Where relevant to the purposes described in this privacy policy, PVA may share your Personal Data with other third parties who assist in the administration of the Plan, including in relation to the collection or administration of Direct Debits (such as payment processing suppliers and Direct Debits software bureaux), PVA’s third party service providers (such as PVA’s development partner and hosting provider), any third parties who handle PVA’s direct marketing, and selected third parties in connection with any sale, transfer or disposal of PVA’s business. However, PVA will not transfer your Personal Data outside the EEA (where you live in the EEA).

You have a right to: (a) access information PVA holds about you, and know for what purpose PVA uses that information; (b) correct inaccuracies in information PVA holds about you; and (c) in some circumstances: (i) request that PVA erases information it holds about you; (ii) receive a copy of any personal information provided to PVA by you and require PVA to provide this information to a third party; (iii) restrict the use of your Personal Data by PVA; and (iv) object to the use of your Personal Data by PVA, including where that information is used for direct marketing purposes. You can exercise any of these rights by writing to PVA at the address provided at the end of this privacy policy.

You have the right to complain to the relevant supervisory authority in any jurisdiction about PVA’s use of your Personal Data. The supervisory authority in the UK is the Information Commissioner’s Office (ICO) and more information can be found on the ICO’s website at https://ico.org.uk.
If you want to contact PVA about its use of your Personal Data, please write to Data Privacy Officer, Premier Vet Alliance Limited, New Bond House, Bond Street, Bristol, BS2 9AG.